Frequently Asked Questions (FAQ)
Welcome aboard Street Moder!
Here you can find some useful festival tips. Choose one of the following categories to jump to the related information.
Διάβασε στα Ελληνικά 
Where & When
Street Mode takes place every September in Thessaloniki, Greece. Exact dates will be announced soon!
Street Mode takes place in the port of Thessaloniki, Greece. The venue is located on the second dock of the port, also known as Warehouse 8, named after the warehouse that is built at the end of the dock. The main gate of the port, at the corner of the streets Karatasou & Salaminos, is also the entrance of the festival.
Find the location in Google Maps.
Access
• On foot: If you are in the city center or nearby.
• By bike: You can secure/lock your bicycle at the outdoor area of the festival, under your own responsibility.
• By car: The street above the festival area is called Karatasou and is about 5 minutes away from the city’s west entrance. The festival does not have a designated parking area, but there is plenty of available space in the surrounding area where you can park free of charge.
• By intercity bus (KTEL): The Intercity Bus Station (KTEL Macedonia) is 20 minutes away on foot and only 5 minutes away by city bus. In order to take the correct city bus, follow the instructions below.
• By city bus (OASTH): There is a bus stop named “PORT” (“LIMANI”) right outside the main entrance of the port (and the festival) on Salaminos street. The bus lines that make a stop there are 3K, 15 and 39, and they start from the Train Station. Find the bus stop in Google Maps. Also, the bus stop “TRADE MARKET” (“PLATEIA EMPORIOU”) is located on the street above (Polytechniou street) and the bus lines that make a stop there are 3K, 12, 16 and 23. Find the bus stop in Google Maps.
• By train: The railway station of Thessaloniki is about 20 minutes away on foot. A good alternative is to take a city bus. There are various bus lines departing from the station that reach the city center. For more information on how to use city buses, check the previous point.
• By plane: Right outside the airport of Thessaloniki (International Airport Makedonia SKG), there is a bus stop for city bus lines 01X and 01N, that head towards the city center. To get to the closest bus stop to the festival, you have to switch to line 3K at the stop “CRICKETS” (“KRIKELA”) and get off at the stop “TRADE MARKET” (“PLATEIA EMPORIOU”). For more information on how to use city buses look at the above point titled “By city bus (OASTH)”.
• By subway: Just kidding.
To plan your trip to Thessaloniki you can use this link.
All indoor stages are equipped with special ramps so they are wheelchair accessible and the rest of the area is flat. There are also special bathrooms for people with disabilities. Do not hesitate to ask the festival’s staff for any further assistance you might require.
Tickets (Before Purchase)
• 4-Day Tickets: Enjoy all 4 days of the festival and all of its activities with this ticket at the best price, since a 4-Day Ticket is much cheaper than buying 4 single daily tickets.
• Daily Tickets: There are separate tickets for each day of the festival, that can only be used for the day they were sold for. For instance, with a Saturday ticket, you can only enter the festival on Saturday. If you would like to attend another day, you have to get a separate Daily Ticket for the second day you are interested in as well. If you would like to attend all 4 days of the festival, we recommend the 4-Day Ticket mentioned above.
The Early Bird tickets are the very first tickets that are released and they are limited in amount. They stand out for being quite cheaper than normal tickets and they are available for just a short period of time. They are also the “Die-Hard Streetmoders” preferable tickets and therefore they are always sold out in no time.
No, tickets are all-inclusive. This means that you have access to the entire festival area and of course to all events and shows with your ticket.
The Early Bird tickets sale will begin soon. Make sure to get your ticket early, before they are all sold out.
• E-Tickets / Online Purchase: You can buy your ticket online, the link will be available soon. Then you have to print your ticket or keep the barcode in your phone in order to show it at the entrance.
• Hard Copy Purchase: You can find these (paper) tickets at various locations all over Greece. These locations will be announced when hard copy tickets will be available for purchase.
• Purchase at the entrance: Due to space’s maximum capacity, there is a strict limit to the number of tickets that will be sold. In the event that tickets are not sold out during pre-sales, the remaining ones will be available at the festival entrance for a higher price. For security reasons, entrance will not be permitted to extra people once capacity has been reached.
Yes, you can use your debit/credit/prepaid card at every location of the festival with a POS sign.
The entrance to the festival is free for all children up to 6 years old, as long as they are accompanied by an adult owning a ticket. Nevertheless, we discourage bringing infants under 2 years old, due to high sound volume and flashing lights in most parts of the festival.
Tickets (After Purchase)
Unfortunately no, unless you have bought an e-ticket and you still have the barcode of your ticket on your phone.
Yes, as long as they have your ticket with them (either an e-ticket or a hard copy). The name of the buyer is sometimes written on the e-ticket, but this is not a problem since the barcode is all that someone needs to enter the festival.
Tickets can not be returned or refunded.
Unfortunately no, as we mentioned above tickets cannot be returned or refunded.
After the ticket check, you will be given a wristband that permits you to exit and re-enter the festival without waiting at the ticket check queue again.
See the question above concerning wristbands. Every ticket (4-Day Ticket or Daily Ticket) corresponds to a certain type of wristband. Wristbands can only be cut off (in which case they no longer grant your entry), therefore they are strictly personal and non-transferable. So you can’t share one of your days if you own the 4-Day Ticket.
Replace it with a new one at one of the box-offices at the festival’s entrance.
Allowed / Prohibited
Needless to say that pets are more than welcome. However, we do not recommend bringing them along, because the huge crowd and bright lights might make them nervous.
· Hats / Sunglasses / Sunscreen
· Small shoulder bags and funny packs
· Skateboards / Rollers
· Non-professional cameras
· Chargers for your phones and cameras
· ID or driver’s license (or student’s pass if available)
· The most street outfit you have and comfy shoes!
· Glass objects
· Metal objects
· Sharp objects
· Torches and flares
· Fireworks of any kind
· Illegal substances
· Food and snacks purchased outside the venue
· Sodas and alcoholic beverages purchased outside the venue
· Coolers and big bags
· Professional video equipment
· Professional audio recording equipment
· Drones and laser pointers
· That annoying friend!
Buy using Tokens
Purchases within the festival venue are made with tokens*. Tokens replace money in all transactions, for security purposes. In order to obtain tokens, you need to go to one of the token booths either at the entrance of the venue or at one of the numerous token points near each bar (you can find them on the map). You can buy your tokens in cash or by credit card. Make sure you get all the information you need about tokens so you can spend them wisely!
*With the exceptions of food stalls and merchandise booths where the payment methods are designated by each seller.
During the festival, there will be three colors of tokens (blue, red, black), each corresponding to a different value in €. Each product at the bar can be purchased with one or even a combination of tokens that equal the value of the product. The black 10 € tokens are exclusively used for the “STREET MODE DEALS” special offers. Take a look at the festival’s price list for the products paid with tokens.
With “MIX ‘N’ MATCH” system, you can buy more than one products from the bar (not necessarily of the same type) at a better price than you would buy them individually. Still, you have to get them all at once. Take a look at the festival’s price list for the “MIX ‘N’ MATCH” offers.
Tokens cannot be returned or refunded, but they maintain their value during the entire festival. So, If you have leftover tokens from one day, you can use them on any other day of the festival.
Lost & Found
There is a Lost & Found spot operating during the festival (find it at the map). In case your lost item has not been found yet, you can leave your contact information there and we will get back to you when it turns up.
For starters, calm down! Your kid is probably just having a blast at one of the stages and isn’t paying attention to their phone or perhaps their phone has run out of battery. Only in emergency situations that involve a missing person that cannot orient themselves, for example, you can speak to a festival’s representative that you can find at the Info Point (find it at the map).
Be part of the Festival!
You rock! Send us an e-mail to
bookings@streetmode.gr with 2-3 songs, a short bio and your contact information!
Over 15 different events centered around street culture take place at the festival every year. Each event will be announced along the way (up until August) and will be accompanied by its own poster and description, where the participation process and its terms are also stated. You can find the announcement of the event that you are interested in either here or at the festival’s social media pages.
Specialized organizations like Ethelon construct programs to recruit and occupy volunteers every year, with the aim of introducing and familiarizing them with the environment of the festival. Volunteer programs will be announced soon.
Further Questions
If you have any further questions about the festival just drop us a line in the form below.
